Packaging & Postage
Handling, Packaging & Postage Policy
1) We aim to make our product prices as reasonable as possible, however we do need to cover overheads such as packaging, handling & postage.
2a) Postage - this is based on the weight of goods including their own and other packaging used for shipping purposes, this is rounded up to the nearest 10g to allow for variations which sometimes occur.
2b) Handling - A small charge may be applied In addition to allow for any extra weight charges made by the post office when we include complimentary gifts, product samples and special offers.
To enable customers to have control over their spend we offer the following options :-
Royal Mail (Charges are based on current UK Royal Mail Rates. Last Updated April 2016)
First Class Standard, First Class Signed for, Second Class Standard, Second Class Signed for, Special Delivery Next Day (£500), Small items:- First Class Letter or Large Letter, Larger items:- Parcelforce 48
Airmail, International Tracked / Signed For
Very important note:- Standard postage such as FIrst Class & Airmail are only covered to the value of £20 it is highly advised that you select a signed for service offering £50 cover for medium value or Parcelforce 48 offers up to £100 compensation for loss and damage fo items delivered in the UK. International customers can obtain extra insurance by contacting us at firstname.lastname@example.org
Pick From Store
When selected we will make contact to arrange a date & timer for you to collect your order from our shop/despatch office.
Despatch times:- Once orders and payments are received we do our best to process, pack and send out* within 48 hours or in the case of Special Delivery Next Day (depending on when the order was received), we will try and send out the same day (Important to notethat Next day services guarantee next day delivery by Royal Mail from the date the package was posted).
*Mon - Fri for "in stock" items